The Scroll Saw Lady

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Life!

Posted by The Scroll Saw Lady on 3rd September 2008

Arrrggghhhh, why is life always getting in our way of doing the fun stuff we want to do?  I want to scroll saw and yet, everything in life is trying to stop me!!  I hate it!!!

I am going to try and slow everything down and get life back on my schedule instead of me seemingly on life’s wild schedule!  I’ll let you know how that goes! <g>

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Trip From Hell, Part 4, It’s a long way to hell and back!

Posted by The Scroll Saw Lady on 27th August 2008

Well, it has taken awhile for me to finish writing this story, and no I didn’t do it just to keep the suspense alive, I did it because, I finally made my way home to WA, but, it has been a tiring trip.  I tell everybody I came home by stagecoach because I thought it would be faster then my trip down.  (No, I didn’t actually come back by stagecoach!  Duh, It just makes a good story.) Fortunately my trip back was not as suspenseful as the trip down.  Though it had its moments where I thought, “oh no, not again!”

 In Part 3 I told you how I had called everyone and anyone trying to figure out a better way home then it took me to get down to AR.  I had called United Airlines to try and change my mistake of flying into Springfield, IL. and not into Springfield, MO. like I was supposed to.  If you haven’t read the other parts of the story, you really have to read them to get the whole irony of the rest of this story.

I start this portion of the story with an email to me from Expedia telling me that United Airlines had cancelled my trip home.  “WHAT!”  I was sure (not really sure at all) this was just a mistake.  That the guy I had talked to at United had cancelled my trip when he thought I was booking another flight, but, when we could not make that happen, I am sure he re-booked my old ticket.

 I had to call Expedia though to make sure that is all that happened and find out what the deal was.  I told the very nice rep there that I received the email saying United Airline cancelled my ticket.  She told me she did not see where that had happened, she could not find anything on her end so she was going to call United Airlines herself.  We are back to a waiting game but at least I don’t have to listen to the Chinese water torture music of United Airlines.

The Expedia rep comes back and forth several time, apparently with a United rep on another line, she is still trying to figure out why I received the email saying my flight was cancelled.  After several back and forths with United she comes back and tells me my flight was not cancelled.  But…… “aw come on…. I am so, tired of hearing BUTS!”  But, she says they have made a change to your flight.

Okay, I say, let me have it…. I am ready for anything at this point.  She tells me I will still be flying out of Springfield, IL. on Saturday, that has not changed at all, but, my connecting flight in Chicago to Seattle will not be leaving till Sunday! “WHAT?”  This is crazy!  I asked her if she was kidding me, she said no.

Apparently she could tell I was not amused with this latest development in my trip from hell, she tells me that United has to allow me to find a different flight home, if I would like.  I say, of course I would like, what am I going to do sit in Ohare airport in Chicago all night?  The nice rep from Expedia says “let me see what United will do.”  She comes back and forth to me several times, telling me that United does have other flights going to Seattle and they were trying to figure out something for me.

Now, if you have been following this story at all, you know that I am an idiot (ok, I am over that, I have cut myself some slack seeing I was booking a flight under duress when I was not sure if my father was okay with a second trip to the hospital for chest pains in the last 4 days).  So, anyway, this knucklehead (me) booked a flight mistakenly to Springfield, IL not Springfield, MO and have been trying for a week to change my flight to fly out of Springfield MO’s airport and not Springfield, IL.

The wonderful Expedia woman comes back to me several times telling me of flights they have leaving at different times out of Springfield IL to Denver to Seattle.  Now, I see a silver lining in the dark clouds that have been hanging over my travel for so long.  The next time the Expedia woman comes back on the line, I tell her, “there is an airport in Springfield MO and if that would be easier I could fly out of there”.(remember this is the airport I have been trying to get a flight out of all along).   She says, “ok, I will tell the United guy that”.  I cross my fingers and wonder what she will say when she comes back.

It seems like forever before she comes back.  She comes back on the line and she tells me they have 3 flights out of Springfield MO, and tells me the times and asks me if any of those would work?  WHAT!?!?  It can’t be this easy!  I have been fighting for three days with people to get my airline ticket changed without giving them my first born child and here she is just offering me the chance to change my ticket, no strings attached?  I try to calmly tell her yes, thank you any of these flights would work for me.  She says, “great, let me tell the United Ticket guy”.

She comes back on the line shortly, with details for 3 flights leaving Springfield MO and asks me which one I would like, I tell her and she says okay!  Okay?  I am dumbfounded at this point.  Okay?  That is it?  She comes back to me with a confirmation number, flight numbers, everything.  Still dumbfounded, I thank her, ask her to repeat everything, because I am sure something must be wrong here, she repeats everything and it is the exactly what I have been trying to schedule for myself for the last 3 days with no success, as I said without giving them my first born child, an arm, two legs and my car keys.  And, they did it all for FREE! 

Karma?  Travel Gods?  The stars were aligned?  My family and friends all said they prayed for me that things would work out!  I am not sure what it was, but after this whole ordeal I think I will be taking the train everywhere, I like land better than the skies anyway.

Hmmm, what will I write about now?  Certainly hope it won’t be as exciting as this trip, that is for sure!

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Not Sure How It Happened?

Posted by The Scroll Saw Lady on 26th August 2008

So Sorry, It has been pointed out to me that the Trip From Hell story never got an ending printed!  I thought I posted it, but…. hmmm, I will get on that right away.  So… sorry!!!

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Karma?

Posted by The Scroll Saw Lady on 23rd August 2008

Well, it has taken awhile for me to finish writing this story, and no I didn’t do it just to keep the suspense alive, I did it because, I finally made my way home to WA, but, it has been a tiring trip.  I tell everybody I came home by stagecoach because I thought it would be faster then my trip down.  (No, I didn’t actually come back by stagecoach!  Duh, It just makes a good story.) Fortunately my trip back was not as suspenseful as the trip down.  Though it had its moments where I thought, “oh no, not again!”

 In Part 3 I told you how I had called everyone and anyone trying to figure out a better way home then it took me to get down to AR.  I had called United Airlines to try and change my mistake of flying into Springfield, IL. and not into Springfield, MO. like I was supposed to.  If you haven’t read the other parts of the story, you really have to read them to get the whole irony of the rest of this story.

I start this portion of the story with an email to me from Expedia telling me that United Airlines had cancelled my trip home.  “WHAT!”  I was sure (not really sure at all) this was just a mistake.  That the guy I had talked to at United had cancelled my trip when he thought I was booking another flight, but, when we could not make that happen, I am sure he re-booked my old ticket.

 I had to call Expedia though to make sure that is all that happened and find out what the deal was.  I told the very nice rep there that I received the email saying United Airline cancelled my ticket.  She told me she did not see where that had happened, she could not find anything on her end so she was going to call United Airlines herself.  We are back to a waiting game but at least I don’t have to listen to the Chinese water torture music of United Airlines.

The Expedia rep comes back and forth several time, apparently with a United rep on another line, she is still trying to figure out why I received the email saying my flight was cancelled.  After several back and forths with United she comes back and tells me my flight was not cancelled.  But…… “aw come on…. I am so, tired of hearing BUTS!”  But, she says they have made a change to your flight.

Okay, I say, let me have it…. I am ready for anything at this point.  She tells me I will still be flying out of Springfield, IL. on Saturday, that has not changed at all, but, my connecting flight in Chicago to Seattle will not be leaving till Sunday! “WHAT?”  This is crazy!  I asked her if she was kidding me, she said no.

Apparently she could tell I was not amused with this latest development in my trip from hell, she tells me that United has to allow me to find a different flight home, if I would like.  I say, of course I would like, what am I going to do sit in Ohare airport in Chicago all night?  The nice rep from Expedia says “let me see what United will do.”  She comes back and forth to me several times, telling me that United does have other flights going to Seattle and they were trying to figure out something for me.

Now, if you have been following this story at all, you know that I am an idiot (ok, I am over that, I have cut myself some slack seeing I was booking a flight under duress when I was not sure if my father was okay with a second trip to the hospital for chest pains in the last 4 days).  So, anyway, this knucklehead (me) booked a flight mistakenly to Springfield, IL not Springfield, MO and have been trying for a week to change my flight to fly out of Springfield MO’s airport and not Springfield, IL.

The wonderful Expedia woman comes back to me several times telling me of flights they have leaving at different times out of Springfield IL to Denver to Seattle.  Now, I see a silver lining in the dark clouds that have been hanging over my travel for so long.  The next time the Expedia woman comes back on the line, I tell her, “there is an airport in Springfield MO and if that would be easier I could fly out of there”.(remember this is the airport I have been trying to get a flight out of all along).   She says, “ok, I will tell the United guy that”.  I cross my fingers and wonder what she will say when she comes back.

It seems like forever before she comes back.  She comes back on the line and she tells me they have 3 flights out of Springfield MO, and tells me the times and asks me if any of those would work?  WHAT!?!?  It can’t be this easy!  I have been fighting for three days with people to get my airline ticket changed without giving them my first born child and here she is just offering me the chance to change my ticket, no strings attached?  I try to calmly tell her yes, thank you any of these flights would work for me.  She says, “great, let me tell the United Ticket guy”.

She comes back on the line shortly, with details for 3 flights leaving Springfield MO and asks me which one I would like, I tell her and she says okay!  Okay?  I am dumbfounded at this point.  Okay?  That is it?  She comes back to me with a confirmation number, flight numbers, everything.  Still dumbfounded, I thank her, ask her to repeat everything, because I am sure something must be wrong here, she repeats everything and it is the exactly what I have been trying to schedule for myself for the last 3 days with no success, as I said without giving them my first born child, an arm, two legs and my car keys.  And, they did it all for FREE! 

Karma?  Travel Gods?  The stars were aligned?  My family and friends all said they prayed for me that things would work out!  I am not sure what it was, but after this whole ordeal I think I will be taking the train everywhere, I like land better than the skies anyway.

Hmmm, what will I write about now?  Certainly hope it won’t be as exciting as this trip, that is for sure!

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Yep, this trip just won’t end… Part 3

Posted by The Scroll Saw Lady on 21st August 2008

I told you last time, this story could only get better, I knew it wasn’t over and there had to be more fun in store for me.  I was right again.  Hang on, this part of the Trip From Hell is going to be unbelievable.

When we last looked, our heroine was still looking for a way to get home from AR to WA.  Was she going to have drive 7 hours to Illinois to catch a flight to Chicago and then on to Seattle or pay a huge amount of money to change her flight and fly out of another city then where she was supposed to take off from?

Here is how my day started, looking for a way home because I was not of right body and mind when I purchased my airline tickets to what I thought was Springfield MO, and turned out I bought tickets to Springfield IL.  Now I need to find an easier way to get home, then what it took me to get here, which turned out to be a 25 hour trip from Seattle WA to Mountain Home, AR.

First, I tried clicking my heels together and repeating “There’s no place like home, etc” that did not go well for me.  So, I decided to try and change my airline ticket online to fly out of Springfield MO, instead of Springfield IL.  They won’t let you do that online.  Okay, next, I call United Airlines and talk to a young man who’s name I could not understand or even pronounce.  I explain that I want to change my airline ticket.  He says no problem how would I like to change it?

I tell him I want to change the city I am flying out of from Springfield IL, to Springfield MO.  He says he will look up flights and see what he can do.  He comes back on the line and tells me he can do it, no problem, there are three flights I can choose from.  I say great, how much will it cost?  Now, I know there is going to be at least a $150 change of ticket fee, I am prepared for that, now I just need to see what the difference will be flying out of Springfield MO is.  It is a 45 minute flight difference from Springfield IL, you wouldn’t think it could be that big a deal right?  He puts me on hold and tells me will be a minute or two.

After about 6 minutes he comes back and tells me no problem he can book me a flight from Springfield MO to Chicago and then on to Seattle and it would only be $925!  No problem for him I am sure!  I tell him, he has to be kidding me, I have already paid for part of this trip and you want 925 dollars MORE for me to fly an extra 200 miles from where I was originally supposed to fly from?  He says yes.  I say “NO”, of course.

He says, he will see if he can find a lower a fair.  I am not holding my breath at this point.  He leaves me on hold for another 10 minutes.  They play that stupid little clip of United’s Theme song over and over and over while you are hold, again another little Chinese water torture tactic that I have learned all airlines try on you to see if they can break you down to a quivering ball of mush.  (they know you will not be able to yell at them after you are turn into a bowl of oatmeal!) 

He comes back several times to tell me it will be another minute, then another minute.  I now find myself talking to myself and repeating what I believe he will say next when he gets back on the line, “please bare with me as this will take another minute while I wait for the computer.”  I have guessed very close this time, when he comes back on the phone.

Suddenly he comes back and tells me he has a flight out of Springfield MO at 6 am that will only cost me the $150 change of flight fee!  “What? Say it again;”  I am sure I heard him wrong.  He says that it is correct, if he can book a flight under the same booking number then the only cost is the penalty fee they charged for changing a flight.  I say, great I will take it, even if it means I will have to start my trip at about 3am to drive to Springfield MO and get there for a 6 am flight, at this point that seems like an easy sacrifice!

I check with him to make sure the flight he is talking about, is in fact leaving from Springfield MO not Illinois, he says yes, it is leaving from Missouri.  He asks me if I booked through a travel agency, I say I did book through Expedia and he says, “oh, oh”! I of course stop breathing.  He tells me it will cost me another $25 for Expedia’s fee for re-booking.  Phew!  Fine book it I said.  He repeats everything, what the flight is, when it leaves, cities it will stop in, and that it will now cost me $175 for the change.  I say yes I agree to everything and he asks me if I want to book the flight.  I tell him yes I do and now I finally breath a sigh of relief, this is finally done and over with.  I am once again on hold while he finalizes everything.

I am on hold for another 10 minutes at least, listening to the Chinese water torture theme song!  It is okay, I have finally taken care of my trip home and it is all going to be okay. You can’t believe how relieved I am at this point.  I start to hum the theme song from the Chinese water torture tactic!

The young man comes back on the phone and says, “I am so sorry.”  My stomach hits the floor and my head starts to spin.  What could he possibly tell me now?  He says, “I am so sorry, I made a small mistake.”  He tells me some how he didn’t remember that I was changing the airport I was going to be flying out of.  He says matter of factly, “So, there will be an add on cost of $925.”  I tell him “No there will not!”  He says, “Well, that is the problem, I have already booked your flight and so you will have to pay the $925!”

It is a really good thing that man is on the other end of the world and I am sure he is glad he was on the other side of the world.  I laid into that young  man like a 350 lb southern boy on a slab of ribs!  After several expletives (okay, there might have been more then several %%*$*#^%&##)  I told him to get me a supervisor immediately, he stumbled over his words and said , “please hold, I will get  supervisor.”

I think my phone call just became a test of my will power.  He put me on hold with the wonderful Chinese torture music, now after 10 minutes on hold this really does become a torture tactic, but after 20 minutes of Chinese torture music and your own thoughts of what I am going to say to this supervisor the minute he comes on the phone, it really is a maddening experience.

Mom now says dinner is ready, I tell everybody to go eat I am going to stay on the phone.  Another 5 minutes and I figure why don’t I just eat dinner while I am on hold.  So, I eat dinner with a phone attached to my head and the  Chinese torture music still playing.

I have now finished dinner and am still on the phone.  Shortly after dinner the superviser does pick up the phone, he has me tell him what the problem is, “like he doesn’t know what it was?”  I am calm now, probably numb from listening to the same little ditty playing over and over and over again on the stupid phone that is now grown roots and is holding itself to my ear.

I tell the superviser the whole story again, he says, “Well, there really is nothing he can do, If I want the flight I will have to pay the $925!”  I tell him of course I do not want the flight for $925, and I want him to cancel it and make sure I am not charged.  He says he can do that and I will have to stick with my original flight then, I say fine!  I want to make sure I have a flight at this point and I ask him to tell me what flight I will be taken, he is able to tell me that I will be flying out of Springfield IL and going to Chicago and then on to Seattle.  Okay fine then, good bye and good ridance!

Back to square one and it only took me about 6 hours to get back to where I started with my travel plans!  Not bad considering the rest of the trips timing. 

Stay tuned as our heroine receives an email from Expedia and “The Trip From Hell” continues.

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